Welcome to http://gujjumedical.com
("gujjumedical.com ", "gujjumedical", "Website",
"Pharmacy", or "we"). This Website is owned and operated by gujjumedical Marketplace
Limited, whose registered office is in Bhavnagar, India.
govern your purchase and use of the products and services (the "Products") from
gujjumedical.com, and constitute a legally binding agreement, between you ("the
Customer", the "User" or "the Caregiver") and Netmeds.com, a fully licensed
By visiting, viewing, accessing or otherwise using any of the services or information
created, collected, compiled or submitted to www.gujjumedical.com, you are deemed to
have agreed to all the following Terms and Conditions of Sale/Service. So, before you
use this Website, please read these Terms carefully as you agree to be bound by them.
If you do not accept these Terms and Conditions, please do not use this Website.
1. Creating an Account
1.1 To use certain features of the Website (e.g., ordering Products, posting
rating/reviews, receiving gujjumedical enewsletters), you must set up an account with
gujjumedical.com ("gujjumedical Account") and provide certain information about
yourself as prompted by the Customer Information form, including, your name, gender,
email address, account password, mobile phone number and billing/shipping address.
1.2 You represent and warrant that the information you submit during registration is
truthful and accurate and that you will maintain the accuracy of such information.
1.3 Your gujjumedical Account username and password are personal to you. You may
not transfer your account and you will be responsible for the activities associated with
your gujjumedical Account.
1.4 gujjumedical.com will not be liable for any loss or damages as a result of your failure
to maintain the confidentiality of your account credentials. If you suspect any
unauthorised use of your gujjumedical account, you shall immediately notify
1.5 It is your responsibility to keep your email address up-to-date on your account setup
at Netmeds.com so that we can communicate with you electronically.
2.1 Your personally identifiable information will be used in accordance with our Privacy
Policy. To understand our practices, as to how we collect, use and disclose your
your visit to gujjumedical.com.
2.2 We understand the privacy of all information you provide is of a primary importance.
This is why we do everything possible to use it carefully and sensibly. This information
is never shared with other companies or third party service providers.
3. Security Policy
All your transactions are 100% secure when you place an order online at
gujjumedical.com. Your personal information is encrypted by using 256-bit Secure
Sockets Layer (SSL) encryption technology before being sent over the Internet, which
ensures the privacy and high level of security of all your information.
4. Customer eligibility
Our Customers or Users must be over 18 years of age and registered with us.
gujjumedical.com is not intended for children under the age of 18. We will not knowingly
collect information from gujjumedical visitors in this age group.
5. Price and Payment
5.1 All our product prices include all applicable statutory taxes.
5.2 We make every effort to make sure that the pricing and availability of Products on
our Website is accurate and up to date. However, rarely, there may be an error on the
pricing of a product or an error related to product availability. In such cases, we are not
responsible for any typographical errors and we reserve the right to cancel the sale.
5.3 We reserve the right to correct any inaccuracies or omissions related to pricing and
product availability/descriptions, even after you have submitted your order, and to
change or update any other information at any time without prior notice.
5.4 The following are our delivery charges:
- Delivery charges for ALL orders: Rs. 25
- FREE Delivery on Medicine orders of Rs. 1000 or more.
5.5 Delivery times may vary depending on the delivery location as well as the type of
product you order.
5.6 You can make the payment via any one of the following methods of payment:
Credit/Debit Card, Net Banking or Cash on Delivery.
5.7 Credit/Debit Card and Net Banking Payments are processed via our online payment
6. Use of Information on the Website
6.1 The information provided on the Website or through our services is intended for
informational purposes only, and is not intended to diagnose, treat, cure or prevent any
6.2 The information on this Website is not a substitute for professional medical advice or
treatment for specific medical conditions. It is important that you do not make medical
decisions, and you should always seek the advice of your physician or other qualified
healthcare professional with any questions you may have about your medical condition.
6.3 gujjumedical.com does not endorse any views or opinions that may be included in
the Website Content, or other information provided through our Services. Your
submission of questions or reviews on our Products does not constitute a professional
relationship between you and Netmeds.com.
7. Disclaimer of Warranties and Limitation of Liability
7.1 All information, Products and services included on or otherwise made available to
you through this Website are provided by Netmeds.com on an "as is" and "as available"
basis, either expressed or implied, we specifically disclaim warranties of any kind to the
extent allowed by the applicable law. You expressly agree that your use of this Website
is at your sole risk.
7.2 gujjumedical.com assumes no responsibility for any damages or viruses that may
infect your computer equipment or other property on account of your access to, use of,
or browsing in this site.
7.3 gujjumedical.com has exerted reasonable efforts to ensure that all information
published on the Website is accurate at the time of posting; however, there may be
errors in such information for which we shall have no liability. We reserve the right to
remove or alter any of the information contained on the Website at our sole discretion.
7.4 gujjumedical.com cannot guarantee the adequacy, currency or completeness of the
Website content. gujjumedical.com does not warrant or endorse the effectiveness,
quality or safety of the Products available on its Website.
7.5 We disclaim responsibility for any harm to persons resulting from any instructions or
Products referred to in the Website. gujjumedical.com is not associated with any
manufacturer of medicines or other products on the Website. We do not warrant that the
Website, or its content will meet your requirements.
7.6 Please note that while gujjumedical has made every effort to accurately display the
colours of products on its Website, the actual colour you see will depend on your
monitor. We cannot guarantee that your monitor's display of any colour will be the same
as the colour of the Products delivered to you.
7.7 We may let you view our information and communicate with us through the Social
Media services such as Facebook and Twitter. gujjumedical explicitly disclaims any
websites, which are in no way associated with us.
7.8 gujjumedical.com accepts no responsibility for any loss or damage suffered due to
your reliance on the product reviews posted by the gujjumedical Users.
7.9 gujjumedical.com reserves the right to modify or withdraw any part of the website or
any of its content at any time without notice.
8. Website Availability
We take all reasonable care to ensure the availability of the Netmeds.com Website 24
hours every day, 365 days per year. However, the Website may become temporarily
unavailable due to maintenance, server or other technical issues, or for reasons beyond
our control. gujjumedical.com does not warrant uninterrupted access to this Website or
any linked website. However, we may, but shall not be obliged to, issue a notice when
we know of scheduled maintenance of our Website.
9. Links to third-party websites
We provide link to third-party websites, our online payment service partners, which
process your Net Banking and Credit/Debit Card payments, respectively. We are not
responsible for the availability or proper functioning of such linked pages or sites, and
we will not be held responsible for any loss or inconvenience encountered as a result of
using such Website link.
10. Terms of Sale
10.1 gujjumedical.com may accept or decline any order placed by a Customer in its
absolute discretion without liability to you.
10.2 gujjumedical.com reserves the right to discontinue any program or offer on its
10.3 We reserve the right, without prior notice, to limit the order quantity of any Products
available on gujjumedical.com.
10.4 We acknowledge and you agree that you have fully and accurately disclosed your
personal information and personal health information and consent to its use by the
Pharmacy gujjumedical and/or its affiliates. You confirm that you have had a physical
examination by a physician and do not require a physical examination.
10.5 You understand that all Products shall be sold & dispensed by a registered
Pharmacist at gujjumedical and/or its affiliates.
10.6 If you are the patient/parent/authorised person on behalf of the patient, you
authorise and appoint the Pharmacy gujjumedical and/or its affiliates, as your attorney
and agent, to take all steps, sign all documents and to act on your behalf as if you were
personally present and acting for yourself for the limited purposes of (a) obtaining a
valid prescription for any prescription which you have sent the Pharmacy; and (b)
packaging your prescriptions and delivering them to you. By making this purchase you
hereby authorise gujjumedical and/or its affiliates to ship the order by Post/courier to
your designated location. This authorisation shall include, but not be limited to:
collecting and using your personal and personal health information as reasonably
necessary for the fulfillment of your order.
"YOU HAVE READ AND UNDERSTAND THESE TERMS AND AGREE THAT THEY
SHALL BE BINDING UPON YOU AND YOUR ASSIGNS, HEIRS AND PERSONAL
10.7 "If you are the parent/legal guardian/authorised person for the patient disclosed
herein, you affirm that you are over the age of majority, and have full authority to sign
for and provide the above representations to the Pharmacy gujjumedical and/or its
affiliates on the Patient's behalf."
11. Prescription Medication Policy
11.1 gujjumedical.com, a fully licensed and regulated pharmacy, takes all precautions to
strictly abide by the laws and regulations set forth in the dispensing of prescription
medications. By placing the order for your prescription medicines, you acknowledge and
accept the following terms regarding the purchase of any prescription medicines.
11.2 gujjumedical.com will not dispense any prescription medication without a valid
prescription from a licensed physician.
11.3 If you are ordering prescription medication(s), you hereby confirm that you will
send us a scanned copy of your valid prescription(s) via email, fax, Whatsapp, or by
post, and this prescription shall then be subject to the scrutiny of and approval by our
11.4 If our pharmacists have any questions or concerns about the prescription(s) you
hereby authorize them to consult with an external network of doctors about the validity
of the prescription.
11.5 The drug information provided in the gujjumedical.com is for informative purposes
only and this Website is not intended to provide diagnosis, treatment or medical advice.
We are not liable for any adverse effects or harm to you as a result of your reliance on
the information in the Website.
11.6 gujjumedical requires either the User or Customer or the Caregiver to confirm
he/she is completely aware of the indications, side effects, drug interactions, effects of
missed dose or overdose of the medicines he/she orders from us. It is imperative to
seek professional advice from your physician before purchasing or consuming any
medicine from Netmeds.com.
11.7 At gujjumedical.com, a Caregiver can order prescription medicines on your behalf.
12. Return and Refund Policy
At gujjumedical.com, we do our best to ensure that you are completely satisfied with our
products. And we are happy to issue a full refund based on the conditions listed below:
Full Refund Possible If:
- you received a defective item;
- the ordered item(s) is lost or damaged during transit;
- the ordered item(s) is past its expiry date.
Please note: Mode of refund may vary depending on circumstances. If the mode of
refund is by Credit/Debit Card or Net Banking, please allow 7 to 10 working days for the
credit to appear in your account. While we regret any inconvenience caused by this time
frame, it is the bank's policy that delays the refund timing and we have no control over
that. If the mode of refund is by NMS Wallet, credit should be available within 24 hours.
How to Request a Refund:
To request a refund, simply email us your order details, including the reason why you're
requesting a refund. We take customer feedback very seriously and use it to constantly
improve our quality of service.
If you have any queries, do call our help desk at 63-5656-9090, email us at
firstname.lastname@example.org, or contact our customer support executives through online
chat. We're here for you!
We do our best to ensure that the products you order are delivered according to your
specifications. However, should you receive an incomplete order, damaged or incorrect
product(s), please notify gujjumedical Customer Support immediately or within 10
of receiving the products, to ensure prompt resolution. Please note that
Netmeds.com will not accept liability for such delivery issues if you fail to notify us
within 10 working days of receipt.
We also understand that various circumstances may arise leading you to want to return
a product or products that are not defective. In these cases, we may allow the return of
unopened, unused products after deducting a 20% restocking charge, ONLY if you
notify us within 30 working days of receipt.
Return Policy Exceptions:
Please note that we are unable to offer replacements or exchanges for the following
product categories: Injections, Health Monitor & Equipments and Ortho Support. Also,
gujjumedical.com reserves the right to refuse returns (or refunds) for certain products,
as marked in the respective product pages as "Note: This item cannot be returned for a
refund or exchange."
13. Copyrights, Trademarks and other Intellectual Property Rights
13.1 As per the Terms and Conditions of gujjumedical.com, the Website grants access
to Users/Customers to view the content solely for visiting, ordering, and communicating
only. All materials in this Website, including, but not limited to, images, illustrations, text,
logos and page headers, that are part of this Website are copyrights and/or other
intellectual properties owned by gujjumedical Marketplace Limited. All other trademarks
not owned by Netmeds.com that appear on this Website are the property of their
respective owners, who may or may not be affiliated with, connected to, or sponsored
13.2 You hereby agree that you will not reproduce, duplicate or copy the content of
gujjumedical.com for any purpose, unless you have been specifically permitted to do so
in a separate agreement with this Website.
14. User Indemnification
You hereby agree to indemnify, defend, hold harmless gujjumedical.com and its
officers, directors, employees, agents, information providers, partners, licensors,
advertisers and suppliers from and against all claims, losses, expenses, damages and
costs, including reasonable legal fees and costs, resulting from any violation of this
agreement, or any activity related to your account, or any information or material you
have submitted or will submit to us in violation of any law or in breach of any third party
rights (including, but not limited to, claims in respect of defamation, invasion of privacy,
or infringement of any other intellectual property right). We reserve the right to
exclusively defend and control any claims arising from the above and any such
indemnification matters, and you hereby agree to cooperate fully with us in asserting
any available defenses.
15. Applicable Law and Jurisdiction
These Terms and Conditions and your use of this Website and its content will be
governed by and construed in all respects in accordance with the laws of India subject
to the jurisdictional courts of Chennai.
If any provision of these Terms and Conditions shall be unlawful, void, or for any reason
unenforceable, then that provision shall be deemed severable from these Terms and
Conditions and shall not affect the validity and enforceability of any remaining
17. No Waiver
No failure on the part of gujjumedical.com to enforce any part of these Terms and
Conditions shall constitute a waiver of any of gujjumedical rights under these Terms and
Conditions, whether for past or future actions on the part of any person. Neither the
receipt of any funds by gujjumedical nor the reliance of any person on gujjumedical
actions shall be deemed to constitute a waiver of any part of these Terms and
Conditions. Only a specific, written waiver signed by an authorised representative of
gujjumedical.com shall have any legal effect whatsoever.
18.1 gujjumedical.com reserves sole discretion to accept, edit or reject any and all
materials you may send to us (collectively, "Submissions") as part of the features in the
Website, including but not limited to, Ratings & Reviews, Ask Our Pharmacist Your
Questions and Testimonials. Such Submissions should not be offensive on moral,
religious, racial or political grounds or of an abusive, indecent, threatening, unlawful,
obscene, defamatory, menacing or otherwise objectionable nature. Transmitting such
offensive materials may violate relevant laws, regulations and ethics of pharmacy.
18.2 gujjumedical.com shall be deemed to own all known and hereafter existing rights of
every kind and nature regarding the Submissions. By posting, uploading, inputting or
providing your Submissions, you hereby grant unrestricted use of the Submissions for
any purpose, without compensation to you, including a non-terminable, royalty-free and
non-exclusive license to use, copy, distribute, transmit, publicly display, publicly
perform, reproduce, edit, translate and reformat your Submission; and to publish your
name in connection with your Submission.
18.3 You also represent and warrant that your Submissions will not infringe,
misappropriate or violate a third party's patent, copyright, trademark, trade secret, moral
rights or other intellectual property rights, or rights of publicity or privacy.
18.4 The User/Customer shall be prohibited to introduce, post, or transmit any
information or software, which contains a virus, worm or other harmful components into
the gujjumedical.com Website.
18.5 gujjumedical.com does not endorse and is not responsible for any Submissions on
its Website. We will not be liable for any loss or harm caused by the Submissions or
your reliance on the information, including but not limited to, statements, opinions and
reviews posted by the Users/Customers, which may be inaccurate, offensive, obscene,
threatening or harassing.
You agree that gujjumedical.com, in its sole discretion and for any or no reason,
including without limitation if you breach these Terms and Conditions, may terminate
your access to and use of the Website, at any time. You agree that any termination of
your access to the Website or suspension of your account may be effected without prior
notice, and you agree that gujjumedical.com shall not be liable to you for any such
termination. Your right to use the gujjumedical Website/Service immediately ceases
upon termination of your access/use of the Website.
20. Changes to these Terms and Conditions
We reserve the right to amend these terms and conditions from time to time without
further notice to you. Any such amendments we make shall be effective once we post a
revised version of these Terms and Conditions on the Website. It is your responsibility
to review the gujjumedical.com Terms and Conditions regularly. Your continued use of
the Website following the publication of any such changes will constitute your
agreement to follow and be automatically bound by the amended terms and conditions.
These Terms were published on 27/03/2018.
Please contact us
for any questions or comments regarding these Terms and
Telephone number: 63-5656-9090